Terms & Conditions
These Terms and Conditions ("Terms") govern your use of the services provided by Continental Brands LLC, operating as uChef ("uChef"). These services include, but are not limited to, the website, mobile applications, subscription meal kits, and associated products and services (collectively, the "Services"). By accessing or using any of the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must immediately stop using the Services.
1. ACCEPTANCE OF TERMS
1.1 By accessing or using the Services, you confirm your acceptance of these Terms and our Privacy Policy.
1.2 If you do not agree to any part of these Terms, you must not access or use the Services.
1.3 If you are using the Services on behalf of an organization or entity, you represent and warrant that you have the authority to bind that organization to these Terms.
2. CHANGES TO TERMS AND SERVICES
2.1 uChef reserves the right to modify these Terms at any time, at its sole discretion. Notification of significant changes will be made via email or through updates to the website or app. Continued use of the Services after modifications signifies your agreement to the updated Terms.
2.2 uChef may modify or discontinue any portion of the Services, including the availability of features, content, or subscription plans, without liability to you or any third party.
3. ELIGIBILITY
3.1 The Services are only available to individuals aged 18 or older or those who have reached the age of majority in their jurisdiction. By using the Services, you represent that you meet this requirement.
3.2 Users under the age of 18 may only use the Services with the involvement and consent of a parent or legal guardian who agrees to these Terms.
4. ACCOUNT REGISTRATION
4.1 To access some Services, you may need to create an account. You must provide accurate and complete information during the registration process and keep your account information updated.
4.2 You are responsible for maintaining the confidentiality of your account login credentials and for all activities conducted through your account. Notify uChef immediately if you suspect unauthorized use of your account.
4.3 uChef reserves the right to suspend or terminate accounts for violation of these Terms or for any reason at its sole discretion.
5. SUBSCRIPTIONS AND BILLING
5.1 uChef offers subscription-based meal kit services. By subscribing, you agree to recurring billing until you cancel. Cancellation terms are outlined in Section 6 below.
5.2 Prices and promotions are subject to change without notice. Taxes and other fees may apply.
5.3 Billing will occur automatically for each subscription period. If payment is declined, uChef may suspend or cancel your subscription.
6. CANCELLATIONS AND REFUNDS
6.1 You may cancel your subscription at any time by accessing your account settings or contacting uChef customer service. Cancellations must be made before the next billing cycle to avoid charges for that cycle.
6.2 Refunds are issued at uChef’s discretion and may be subject to fees or deductions.
7. PRODUCTS, ALLERGENS, AND SAFETY
7.1 uChef meal kits may include common allergens (e.g., nuts, gluten, dairy) or cross-contaminants. Users are responsible for reviewing ingredient lists and exercising caution when preparing meals.
7.2 While uChef sources ingredients from reputable suppliers, we cannot guarantee the absolute freshness, quality, or absence of allergens in our products.
7.3 By using uChef Services, you assume all risks associated with food preparation and consumption, including potential foodborne illnesses.
8. THIRD-PARTY SUPPLIERS AND SERVICES
8.1 Certain Services may rely on third-party suppliers for ingredients, shipping, or logistics. While uChef strives to partner with reputable providers, it is not liable for issues arising from third-party operations.
8.2 Any interactions or disputes with third-party services are your sole responsibility and are governed by the third party’s terms.
9. DISCLAIMER OF WARRANTIES
9.1 The Services are provided "as is" and "as available." uChef disclaims all warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.
9.2 uChef does not warrant that the Services will be error-free, uninterrupted, secure, or free of harmful components.
10. LIMITATION OF LIABILITY
10.1 To the maximum extent permitted by law, uChef and its affiliates are not liable for indirect, incidental, consequential, or punitive damages resulting from:
Use of or inability to use the Services.
Errors, defects, or delays in the Services.
Personal injury or property damage related to food preparation or consumption.
10.2 uChef’s total liability is limited to the amount paid by you in the six months preceding the event giving rise to the claim.
11. INDEMNITY
11.1 You agree to indemnify and hold harmless uChef, its officers, agents, and affiliates from claims, damages, and expenses (including attorney’s fees) arising from your use of the Services or violation of these Terms.
12. DISPUTE RESOLUTION AND ARBITRATION
12.1 Any disputes arising from these Terms or the Services will be resolved through binding arbitration in Marion County, Indiana, pursuant to the rules of the American Arbitration Association.
12.2 Users waive the right to participate in class-action lawsuits or class-wide arbitration.
13. GOVERNING LAW
13.1 These Terms are governed by the laws of Indiana, excluding its conflict of laws principles.
14. INTELLECTUAL PROPERTY
14.1 All content, trademarks, logos, and other intellectual property associated with uChef are the property of Continental Brands LLC. Unauthorized use, reproduction, or distribution is prohibited.
15. USER CONTENT
15.1 By submitting content (e.g., reviews, feedback, or photos) to uChef, you grant us a perpetual, non-exclusive, royalty-free license to use, reproduce, and display such content.
15.2 Users are prohibited from submitting false, defamatory, or infringing content.
16. TERMINATION
16.1 uChef reserves the right to suspend or terminate your access to the Services for violations of these Terms or at its discretion without notice.
16.2 Upon termination, your right to access the Services will immediately cease.
17. PROMOTIONS AND OFFERS
17.1 Promotional codes and offers are subject to separate terms and conditions, including expiration dates and usage limitations.
18. ELECTRONIC COMMUNICATIONS
18.1 By using the Services, you consent to receive communications from uChef electronically. You may opt out of certain communications but not those essential to your account.
19. ENTIRE AGREEMENT
19.1 These Terms, along with our Privacy Policy, constitute the entire agreement between you and uChef, superseding any prior agreements.