Support

Welcome to the support page for Yuchef. We're here to help you with any issues or questions you may have. Below you'll find troubleshooting tips, frequently asked questions (FAQs), and contact information if you need further assistance.

Contact Us

f you cannot find the answer to your issue or need direct assistance, please don't hesitate to reach out. We are happy to help!

  • Email Support: development.uchef@gmail.com

  • Phone Support: 1-773-708-3222 (available Monday through Friday, 9 AM - 5 PM)

FAQ’s (Frequently Asked Questions)

Here are some of the most common questions users ask about Yuchef:

1. How do I reset my password?

To reset your password, follow these steps:

  • Open Yuchef and go to the login screen.

  • Tap on Forgot Password.

  • Enter the email address associated with your account and follow the instructions sent to your inbox.

2. How can I update the app?

To ensure you're using the latest version of Yuchef:

  • Open the App Store on your device.

  • Search for Yuchef.

  • If an update is available, you'll see an Update button. Tap it to update your app.

3. How do I enable notifications for the app?

To receive notifications from Yuchef ensure that notifications are enabled in your device's settings:

  • Go to your device's Settings.

  • Tap Notifications.

  • Find Yuchef and make sure notifications are allowed.

4. I’m having trouble logging in. What should I do?

If you're having trouble logging in, try the following:

  • Make sure your internet connection is stable.

  • Ensure that you're using the correct email and password.

  • If you still can't log in, try resetting your password (see question 1 above).

5. The app is crashing. What should I do?

If Yuchef is crashing or freezing, please try these steps:

  • Restart your device.

  • Ensure you have the latest version of the app (see question 2).

  • If the issue persists, try uninstalling and reinstalling the app.

6. How do I delete my account?

To delete your account, please contact us directly at development.uchef@gmail.com with the subject line "Delete Account Request." We'll assist you with the process.

Troubleshooting Tips

  • App won't launch: If the app is not launching or opening, try restarting your device. If that doesn't work, reinstall the app.

  • Blank screen after launch: Clear your app's cache or reinstall it if the issue continues.

  • Unable to make in-app purchases: Ensure your payment information is correct in your App Store account and that you have a stable internet connection.

Technical Support

If you're encountering a technical issue or have a bug report, please provide us with the following details to help us assist you faster:

  • A brief description of the issue.

  • Steps to reproduce the issue.

  • Your device model and iOS version.

  • Screenshots or error messages, if possible.

Please send these details to development.uchef@gmail.com

Privacy and Security

We take your privacy seriously. For information on how we protect your data and use it responsibly, please read our Privacy Policy: https://www.appuchef.com/privacy-policy